Crittenden Farm
Holland, MI | Website
Client Challenge
As a commercial water treatment company, it is rare that we are looking at residential homes. However, the home of Dylan Crittenden had some unique issues. While most homes would need nothing more than a simple water softener machine or a straightforward filter, we discovered that Dylan needed a commercial reverse osmosis system.
Besco Solution
The first challenge was determining what the Crittenden property required. To do this, we sent an expert in to do a professional water analysis. This analysis was part of the reason we were able to determine that they needed a commercial reverse osmosis system. The next challenge was getting the commercial system fitted into a residence. Our crew worked with Dylan with clear communication to get the right setup available to get it installed properly. In order to make sure they had clean water as soon as possible, we provided adapters to have the system in place while the setup was being worked on. Dylan wrote to us afterward and said, “Your service manager Will and service techs Damon and John are top-notch! All skilled tradesmen and their work reflect that. Those guys put in some long hours and did so happily and respectfully. It’s not easy working in residential (picky homeowners are the worst)… Haha… And your guys did a phenomenal job. Very happy with the install. Looks great! We truly appreciate all the hard work from the techs; working up front with Gerrit was a breeze, and everyone was a wealth of knowledge. Delivery and installation were on time as promised.”