Finish Line Laundry (Battle Creek, MI)

Battle Creek, MI | Website

Client Challenge

This customer has a large coin-operated laundry facility that is on well water containing high amounts of iron and hardness. They had an existing commercial water softener in place, and the control valve had split. He was in immediate need of a new system as the existing system was 15 years old. Custom-designed commercial systems can take up to several weeks from conception to installation. The customer called Besco, and we went to work on it.

Besco Solution

Besco overnight shipped a valve and installed it the very next day as a temporary solution while a new system was designed and put on order. The System they ordered was able to use the control valve they originally put in place as a temporary solution, which is an important point because it saved the client money. The system arrived on site within a week, and the Besco technicians installed it immediately. The customer suffered minimal downtime due to the Besco staff understanding the urgency of the situation and responding in kind.